Customer Reviews
I bought these beautiful jars for an exclusive addition to my candle line and to sell at an upcoming event. These were an instant hit and they sold out!!! Which prompted me to order more. But now, I am getting emails about theses vessels and how they have damaged tabletops. So far, three customers are describing scratches being left on their tables from the bottoms being so abrasive. I cleaned these vessels as stated, no alcohol. Should I have sanded the bottom of these jars?? Has anyone else experienced this from these vessels? Before I started getting feedback from customers, I ordered more. I'm hoping they are fine.
Hi Gwen,
Thank you for taking the time to write a review. While we do not think the bottom of the vessel is particularly rough, with handmade ceramics, there can be some variations in smoothness. If someone has a finely polished, high sheen wood table, for example, we would recommend they use a coaster, trivet, or something to protect their wood table when burning a candle. I hope this helps!
Team 16/17
Sixteen Seventeen has done it again with this gorgeous vessel! So simple yet elegant! Love them!
The Twisted Jar is everything! It is so classy and definitely a eye catcher. I love making candles with this jar. I had to order more.
I received these jars and instantly wish I had bought more they are beautifully crafted and make the perfect addition to my candle line.
While the jar is beautiful, one of the things that attracted me to this vessel was the pretty rose gold interior. When I initially cleaned my test jar in order to place my wicks, all of the rose gold wiped away and now my inner lid does not match the inside of the jar (which is now silver with rose gold leftover specks). I would think that if I hadn't cleaned it before adding my wicks that this color would have bled into my white wax. Although the outside of the jar is beautiful, I'm disappointed that the inside does not maintain its color to be cohesive.
Edit/Updated review:
This is why I love SixteenSeventeen! Their customer service is out of this world. Thank you for replacing my vessel and so fast! You have a customer for life!
Thank you, Tanikka, for your review. Yes, you are correct that this jar should be cleaned with soap and water, or windex, but not with alcohol. We are adding this information to the product page. We're sorry you had this experience. Please reach out to support@sixteenseventeen.com
Thank you,
Team 16/17
Customer Reviews
I bought these beautiful jars for an exclusive addition to my candle line and to sell at an upcoming event. These were an instant hit and they sold out!!! Which prompted me to order more. But now, I am getting emails about theses vessels and how they have damaged tabletops. So far, three customers are describing scratches being left on their tables from the bottoms being so abrasive. I cleaned these vessels as stated, no alcohol. Should I have sanded the bottom of these jars?? Has anyone else experienced this from these vessels? Before I started getting feedback from customers, I ordered more. I'm hoping they are fine.
Hi Gwen,
Thank you for taking the time to write a review. While we do not think the bottom of the vessel is particularly rough, with handmade ceramics, there can be some variations in smoothness. If someone has a finely polished, high sheen wood table, for example, we would recommend they use a coaster, trivet, or something to protect their wood table when burning a candle. I hope this helps!
Team 16/17
Sixteen Seventeen has done it again with this gorgeous vessel! So simple yet elegant! Love them!
The Twisted Jar is everything! It is so classy and definitely a eye catcher. I love making candles with this jar. I had to order more.
I received these jars and instantly wish I had bought more they are beautifully crafted and make the perfect addition to my candle line.
While the jar is beautiful, one of the things that attracted me to this vessel was the pretty rose gold interior. When I initially cleaned my test jar in order to place my wicks, all of the rose gold wiped away and now my inner lid does not match the inside of the jar (which is now silver with rose gold leftover specks). I would think that if I hadn't cleaned it before adding my wicks that this color would have bled into my white wax. Although the outside of the jar is beautiful, I'm disappointed that the inside does not maintain its color to be cohesive.
Edit/Updated review:
This is why I love SixteenSeventeen! Their customer service is out of this world. Thank you for replacing my vessel and so fast! You have a customer for life!
Thank you, Tanikka, for your review. Yes, you are correct that this jar should be cleaned with soap and water, or windex, but not with alcohol. We are adding this information to the product page. We're sorry you had this experience. Please reach out to support@sixteenseventeen.com
Thank you,
Team 16/17
